Hello,
Another week, another fraud. No, Iβm not talking about you - Iβm talking about the FTX farrago. π
To keep it light, weβre also looking at five new generative AI tools, a funky story about how finches learn, and a little bit about Daniel Ekβs new venture.
The results of the hi, tech. reader survey are in! I was very pleasantly surprised by your kind words, so much so that I made my first ever word cloud with the responses:
I donβt know what I set out to achieve with this newsletter, but if Iβd known people would find it both informative and entertaining I think I would have been very happy with that outcome. We pride ourselves on our picaresque earnestness round here.
However, I did also ask for ways to improve. Apart from the usual answers (make it shorter, send it less often, write about blockchain), there were useful suggestions too:
Add an audio version (the most frequent suggestion)
Do more interviews with interesting tech/business people
Start making the videos and podcasts again
Post more of the data analysis specials
These are all things Iβd love to do.
So Iβll put out another shout for the opportunity to sponsor hi, tech. right here:
Failing that, weβll take a look at some other options. There is a nice opportunity to expand on what we do already, time permitting π€
Revealed: Spotify founder Daniel Ekβs secret healthtech startup
This is an excellent scoop from Mimi Billing at Sifted.
Daniel Ek is serious about creating a healthtech startup and Sifted uncovered a host of juicy details in this story. Weβll be keeping an eye on this one - plenty of tech types have tried to get into health, and none has cracked it yet. The first to get it right will write the future of this gargantuan industry.
How Meta went from a trillion-dollar company to mass layoffs
βThe company literally has one foot in one direction, which is the metaverse, and another foot in short form video trying to compete with TikTok, and it's not doing either particularly well at the moment,β Forrester Research Director Mike Proulx told Yahoo Finance.
Harvard Business Review has a good article on how to handle mass layoffs sensitively, too. Itβs fair to say the big tech companies have not followed any of that advice.
Five lessons on how not to do pricing from Elon Muskβs Twitter
A nice summary of all the mistakes Musk made on just one small question after the Twitter takeover.
βThe guy seen as the only person that could fix Twitter, now portrayed as the one that will kill it. The guy who believed Twitter was an essential tool for free speech, who now asks users to pay to use it.β
This is also worth a read from MIT this week:
Hereβs how a Twitter engineer says it will break in the coming weeks
5 Generative AI tools
Generative AI has progressed so much in the last few months that it really is difficult to keep pace. I use Bleeding Edge to check in and see what has happened every week.
After the explosion of AI-generated images we saw after the public launch of DALL-E 2 and Stable Diffusion, startups are racing to build products that direct these developments towards specific business problems.
Below, check out just five that I have seen this week:
Movio is an AI video generator that can help you take your marketing text and turn it into a spokesperson video in just minutes.
Khroma uses AI to learn which colors you like and creates limitless palettes for you to discover, search, and save.
Murf AI creates voiceovers for movies and podcasts.
AIVA creates unique musical accompaniments for branded content.
Frase.io helps you research, write, and optimize high-quality content in minutes instead of hours.
The FTX fiasco creates chaos for crypto
Youβll have seen this week that the crypto exchange FTX has gone from a supposed value of $32 billion to the rather more modest value of $1. Hey, theyβre still a dollar ahead of hi, tech.
FTXβs founder, Sam Bankman-Fried (who everyone apparently calls SBF), was heralded as a genius not so long ago. His name is somewhat Dickensian, isnβt it? Bankman-Fried, soon to be fried by the men at the banks that he once said were dead.
In terms of falls from grace, itβs like that time Winona Ryder got caught shoplifting.
Regular readers will know that I do not care about crypto. Iβm more interested in celebrity scandals from the 90s and early 00s.
You see, the aim of this publication is to find some substance beneath the surface of the big stories in tech. When it comes to crypto, Iβm like the protagonist in Shelleyβs Lift Not the Painted Veil:
Through the unheeding many he did move,
A splendour among shadows, a bright blot
Upon this gloomy scene, a Spirit that strove
For truth, and like the Preacher found it not.
Thereβs nothing there, is what Iβm saying. People will tell you there is; theyβll tell you that you just canβt see the future.
Then theyβll be arrested for fraud in the Bahamas.
Or at least, that seems to be the fate of βSBFβ.
And thatβs the part that does interest me: why do people want to believe in these self-mythologising characters, time after time after time?
So, what happened with FTX?
If youβve read the above, youβll know Iβm not the hombre to stitch this one together. I did, however, find you this step-by-step summary from this excellent round-up:
Steps 8 and 9 are critical here.
FTX used customer funds to prop up another one of its businesses, Alameda. In essence, it took a gamble on the crypto market, in the expectation that they could keep the guaranteed winnings for themselves and replenish the FTX client accounts before anyone found out.
SBF was able to do so, partly because his company didnβt have a board of directors. He also created a βbackdoorβ in the companyβs accounting system that allowed him to alter FTXβs financial records without alerting the auditors. He moved $10 billion out of FTX without anyone even noticing.
When some crypto people caught wind that something wasnβt right, they started pulling funds out of FTX. Except, FTX no longer had the funds. And the crypto market kept crashing, so its gambles never paid off. Yes, the everyday users will be the losers again.
There are now concerns of a similar run on other exchanges, like Binance and Crypto.com. Are they managed any more effectively than FTX was? In an unregulated industry, it is unlikely they are squeaky clean.
If youβre wondering how we end up in these situations, this story about SBFβs pitch to Sequoia Capital should get you up to speed pretty sharpish. Itβs crazy:
βA place where you can do anything you want with your next dollar.β
What, a mall? Winona Ryder got what she wanted there and she didnβt even need a dollar.
This gushing nonsense was all written just a couple of months ago. And if you think thatβs a one-off, youβre way off.
Hereβs some other bro on the Sequoia blog in September 2022(!):
A charitable reading would be that these people are, by nature and by necessity, optimists. They want to see the potential in big ideas. They even want to believe that their role is to create βvalueβ in the world, not just piles of cash.
That can make them naΓ―ve, but they have to accept a lot of defeats to get the few huge wins that make it all worthwhile.
A more honest reading would be that there is an arrogant elitism at play here. There is no need for hard evidence of a businessβ potential, because these few men are possessed of rare βintuitionβ. Even βheartβ, if you can stomach the notion.
And so, they are cheerfully taken in by a chancer who I donβt even believe set out to deceive them. It seems SBF just didnβt know what he was doing and made some criminal mistakes to cover his tracks when it all went wrong. The conman does not need to be sophisticated when he has a conference room full of willing marks.
There will be another SBF, you can mark my words. It may not even take us to the end of the year for the next one to be exposed.
And now for something a little different.
I was walking through the park the other day and I stopped to wonder: How do birds learn new songs?
As it turns out, scientists have been looking into this for some time. Often, they use zebra finches for their research because they are a sociable species.
Iβll start you off with a cool fact:
Zebra finches are able to remember up to 42 bird voices based only on their vocalisations. Iβm not sure I could recognise even 4 human voices without a visual prompt.
To figure out how the finches learn new songs, eggheads ran a series of experiments.
In the tasks, the birds had to distinguish between two tunes, one longer than the other.
They were split into three groups:
1β£ Those that had no special preparation: They had to hear the tunes 4,700 times before they mastered them.
2β£ Those that were able to observe (via a specially made perch) more senior birds performing the tune: They took 3,600 repetitions to crack it.
3β£ A third group, who prepared by observing and also experimenting with recreating the tune: They required 900 repetitions to learn it.
In addition:
"Birds that learned a perceptual skill through trial and error were better able to generalise and adapt that skill to new situations than those that learned it through observation."
Now, if I were presenting this research on one of my webinars, I know that I would look into the chat box about now and at least three people would have said a variation of the following:
Oi, why you talk about this? I am not a finch! Tell me what is the takeaway for B2B business!!!
Reader, I wish I were joking.
Itβs the phrase βB2B businessβ that really gets me.
Letβs unscroll it:
Business to business business.
Itβs like an alien has landed on Wall Street and itβs overcompensating as it tries to fit in with the water cooler chat.
So, my point runs thusly:
The researchers saw similarities between how finches learn and how children learn new skills. It is worth examining whether the lesson applies equally to adult human brains, which I believe it does.
49% of adults in the UK have the numerical literacy one would expect of a small child. It sounds like Iβm making that up, but itβs true.
How do we learn skills at work? If we learn through trial and error, we do so on the job and at a cost. In a remote-working world, opportunities to learn through observation are reduced too.
The answer is not either/or - it is both. We need both observation and hands-on practice to master skills, so that we can adapt to new situations.
βIn the trial-and-error case, they remember fewer details but focus on the most prominent aspects of the song, such as its duration."
I am certain that we have not applied this research to digital skill acquisition and retention.
π€π€π€